When you contact us with any questions or concerns regarding our services or your order, you will always speak with a live sales or customer service representative instead of a recording. The individual that helped you set up your account will be maintained as your contact with the company for as long as they're employed with us. You'll never have to worry about getting shifted around from one service representative to another to obtain the answers you're looking for. Our customer service is exceptional and has a very quick turnaround time. We use state-of-the-art technology and we make the process of getting your facility set up to dispense medication to your patients as quick and easy as we possibly can.